This solution is ideal for Internet Telephony Service Providers (ITSPs) and well suited for prepaid and Postpaid calling cards.


web based real-time VOIP billing, customer care and reporting system fits into the ITSP model allowing new or existing entrepreneurs to offer prepaid/postpaid VOIP calling cards. It allows you position multiple calling cards in the market, route traffic to numerous carriers, real-time management and analysis your operations and offer web access to your customers.

Here are the features:
Web Based Reporting
- ASR Reports
- Fully customizable invoice Report
- Comprehensive Call History reports
- Commission Report
- Revenue Report
- Export Report to Excel, MS word, RTF, PDF format
- Automatic invoice dispatching via email
- Traffic reports and charts display in your Web browser
- Access your reports from anywhere, anytime
- There over 50 management reports, over 10 accounting reports including
aging, credit and charge back and over 10 Operational reports.

Flexible Rate Plan Maintenance
- Unlimited number of rating plans supported
- Destination based billing
- DNIS based Rating
- Flexible call costing by day of week and time of day
- Stepped or tiered dropping rates per call or per total usage
- Rate plans support 1/1, 30/6, 60/6, 60/6 billing
- Import Rate Tables directly from CSV or TXT files
- Export Rate Tables to CSV or TXT file.

Accounts Maintenance (Calling Card, Softphone & IP Phone Accounts)
- Generate prepaid, postpaid, ANI based accounts/PIN
- Web based accounts activation and recharge
- Add ANI to the accounts
- Export the Card Information and PINs and send directly printer
- Charge Maintenance, Disconnect, and Activation Fees
- Expire cards X days after first date of use
- Charge Toll-Free and Payphone Surcharges
- Apply Surcharges based on the ANI (Caller ID) or Dialed Number (DNIS)
- Play Dollar/Minutes remaining in your card
- Allow multiple ANI users for each Account (Great for corporate
customers)
- Allow End-Users to recharge their Accounts online
- Play Messages to callers in the middle of the call

Gatway Supported
Cisco
Quintum
GNU GK
SIP Express Router

CRM Features
- Customer provisioning and Management
- Agent/Reseller provisioning and Management
- CSR can post payments, credits and adjustment
- Trouble Ticket Management
- Email notification based in predefined criteria

For more detail Please contact me at: banoj2004@yahoo.co.in