Some features of softwares:
F1) For PC2PHONE
F2) For Prepaid Calling Card
F3) For DID Calling Card,
F4) For IP Phone < ---- > Phone,
F5) For Phone < ------ >Phone,
F6) For Call Shop,
F7) For Wholesale Termination,
F
For H323<--->SIP Converter
F9) For Online Billing
F10) For Reseller
F11) For Prepaid & Post Paid
F12) DID In Ip phone
F13) Clients can buy from online like CC or pay pal Account.
F14) End User Can create Account & pin from website.
F15) Voice Mail.
Key Features
Standard and Advanced VoIP Billing Functionality
Advanced Management of Calling Cards
Multiple Authentication Methods
Selection of Call Legs for Billing Purposes
Real-time Monitoring and Alerts
Comprehensive Reporting
Virtual Server Partitioning
Carrier Grade Reliability
Modular Architecture
Unlimited Rate Tables
High Call Capacity
FeaturesBilling and Rating Features
Ability to define call legs for billing purposes
Support for prepaid and postpaid billing models
Full support for RADIUS billing signals
Unlimited number of rate tables
Initial time, maintenance, and other charges per call
Management of rating increments
Support for profit per call and call discounts
Management of call time and per call adjustments
Automated import of provider rates
Calling Card Features
Support for multiple account types, including Active User, Network Provider, Wholesale Client, Reseller, Corporate Client and Commission Agent
User authentication by ANI, DNIS, PIN, IP address, tech-prefix, user name or combination of methods
Ability to include ANI/DNIS and custom charges and taxes in IVR prompts
Management of PINs generation, activation and deactivation
Support for unlimited number of PINs
Ability to deactivate accounts after certain period or date
Import and export of PIN batches
Management of call limit per PIN (based on time or expense)
Support for 16 Digit PINs including special characters
Ability to restrict users from making local, toll-free, international and other calls
Management of calls exceeding maximum call time threshold
System Features
Modular architecture allowing addition of enhanced services and features on-demand
Support for multiple system users with different access privileges
Interoperability with third party remote databases
Support for SSL connections to the CRM web site
Ability to search users by PIN, batch ID, account ID etc.
Support for call simulation
Customizable administration console
CRM Features
Support for multiple languages on the CRM
Choice of multiple CRM templates
History of successful/unsuccessful calls
Enable/disable display of ANI/Caller ID on the CRM
Monthly statements to users via email
Email notifications to users when they register, purchase time, change password etc.
Reporting Features
System reports, including rates, expense, profit, actual time, expense time, revenue etc.
Account reports, including balance, credit debit, statistics etc.
Revenue, profit and expense reports by provider and/or termination gateway
PIN reports, including active, used, depleted etc.
Revenue, profit and expense reports by account and user groups
Error messages reports
ASR and ACD reports
Reseller and distributor reports
Ability to visualize report results as 2D and 3D graphs
Monitoring and Alert Features
Monitor system processes in real-time and send alerts via email
Support for unlimited number of account alerts
Real-time monitoring of web access, errors, CDR extract and cleanup logs
RADIUS logs, database load and processes monitoring
Alerts via Email or URL upon reaching account threshold balance, user actions (sign up/cancel services or subscriptions, changes to 911 profiles etc.
Payment Features
Support for multiple credit card and ACH processors: Authorize.net, PayPal, and ENETS
Management of payment and processing servers from the same GUI
Ability to manage maximum credit card charge
Ability to manage credit cards on file
Charge automatically credit cards on a monthly basis
Management of credit card processing from the CRM
Calling Plan Features*
Support for standard calling plans (no roll-over minutes)
Support for calling plans with roll-over minutes
Monthly limitation on calling minutes per user
Unlimited number of calling plans
Ability to bind calling plan to time period
Assign calling plans by user type or area code
Custom Service Billing Features*
Ability to assign custom service plans to users
Support for monthly custom charges per user
Management of custom service charges for reseller and corporate batches
Hourly, daily, weekly and monthly flat charges
Support for one time, minimum monthly, hardware, first DID, additional DID and other charges
Peak/Off-Peak Billing Features*
Ability to charge different rates by time of day and/or week
Support for different rates by date, time or on specific days
Management of floating rate and call time adjustments
Ability to attach time interval rules to users or area codes
Features are standard for Voice Master Carrier Edition
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